Key Offerings:

1. Digital Skills Instruction:

• Basic Training: Learn essential skills like using email, video calls, online shopping, and navigating social media.

• Device Setup & Tutorials: Step-by-step guidance on smartphones, tablets, computers, and smart home devices.

• Software Training: Familiarity with apps, productivity tools, and online services (e.g., banking, cloud storage).

2. Cybersecurity Protection:

• Security Setup: Help with installing and configuring antivirus software, firewalls, and secure passwords.

• Fraud Prevention: Training to recognize phishing scams, fake websites, and suspicious emails.

• Routine Checkups: Regular updates and maintenance for software, apps, and system security.

3. One-on-One Support:

• Tailored sessions based on individual needs and goals.

• Flexible in-person, video, or phone support options.

4. Data Privacy Assistance:

• Assistance in understanding and managing online privacy settings.

• Guidance on safe storage and sharing of personal information.

5. Emergency Helpdesk:

• Rapid response for tech-related emergencies, such as accidental downloads, data breaches, or device malfunctions.

Who Would This Benefit?

Beginners:

• Gain confidence using technology in everyday life.

• Stay connected with family, friends, and the digital community.

• Expert, patient instructors who simplify technology for everyone.

• Personalized and practical solutions tailored to individual lifestyles.

Safety-Conscious Users:

• Protect personal information and financial data.

• Avoid common online threats and scams.

• A proactive approach to digital safety and peace of mind.

Families:

• Peace of mind knowing their loved ones can stay connected to them in a safe and capable manner in the digital space.

Scheduling Offerings:

• Intro to Tech Plan: Beginner-friendly sessions to learn the basics.

• Cybersecurity Essentials Plan: Focused on online safety and data protection.

• Comprehensive Plan: A full package combining training, protection, and ongoing support.